Everstream - Enterprise IT - PARMOH-ENTFW-HA - High Memory – Incident details

Experiencing partially degraded performance

PARMOH-ENTFW-HA - High Memory

Resolved
Degraded performance
Started about 1 year agoLasted 18 minutes

Affected

Internal - Network

Degraded performance from 11:34 AM to 11:51 AM, Major outage from 11:51 AM to 11:52 AM

Updates
  • Resolved
    Resolved

    A force re-start of the "runaway process" has cleared the high memory utilization.

    2024-10-21_07-54-05.png

  • Update
    Update

    A process on the Fortigate firewall is showing high CPU and memory utilization, indicating a "runaway" process.

    2024-10-21_07-48-41.png

  • Identified
    Identified

    Internal - Network cannot be accessed at the moment. This incident was created by an automated monitoring service.